Frequently asked questions

Fixed packages are published as whole totals for a set duration. They are not the hourly rate multiplied by the hours, so compare the total for your exact plan instead of dividing one price by another.

It is the largest group the page lists for that vessel. Tell us your real headcount, including children, and we confirm what the boat can take on your date.

Each page lists only the inclusions stated for that package. For anything not listed, such as crew, fuel, water or ice, ask in your first message so the answer is in writing.

Photos marked "Illustrative image" show the type of vessel or setting, not necessarily your allocated boat. Ask us for current photos of the vessel confirmed for your date.

Ask us. Jet ski, jet car and flyboard are separate packages with their own duration and unit, so combining them means confirming timing, location and one combined total together.

It marks the lowest published band, such as the smallest guest band for a wedding or event charter. Your own band and total are confirmed when you enquire.

Yes, on the events page. Dates, boarding times and what each option includes are confirmed on enquiry, and we make no claim of official race access.

WhatsApp opens with a message that already names the package and its price. Nothing is sent until you press send, and the chat is only an enquiry until the details and total are agreed.

Yes. The phone number is the same as our WhatsApp number, +971 52 440 9525. Calling is a quick way to talk through a bigger group plan.

This site and our WhatsApp replies are in English.

Include the package name, preferred date and number of people. If you have a preferred time or want to discuss a second activity, add that too. These details help make the enquiry specific before availability and arrangements are confirmed.

The contact address and the activity meeting point may be different. Check the location stated for your selected package and ask for the exact meeting pin before travelling. Do not assume every yacht or water activity starts from the same berth.

You can enquire about more than one experience. Unless the catalogue explicitly describes a combined package, treat the activities as separate requests. Their timing, availability, locations and complete price need confirmation before you make plans around the combination.

Read the sale unit beside each price: an hourly rate and a whole-package rate describe different things. Compare the stated duration and inclusions as well as the amount. Ask for a confirmed total when your plans involve additional time or requested extras.

Tell the team that this would be your first time and ask about the requirements for the specific package. Use the confirmed information on the service page as your starting point. Do not assume the same participation rules apply to every activity.

Yes. Send your preferred date, group size and the activities you are considering. You can use the outing planner to organise those details, or start a general WhatsApp enquiry and explain what you would like to do.